TradeCJ legal
No-Refund Policy
TradeCJ subscription payments are final except where applicable law requires otherwise or a verified duplicate or processing error has occurred.
Payments are final once charged unless mandatory law requires otherwise.
Trading losses, broker issues, missed cancellation, or unused time are not refund reasons.
Duplicate or processing errors should be sent to support with transaction details.
General Rule
All subscription fees are charged for access to the selected service period and are non-refundable once charged, except where mandatory consumer law requires a refund.
No Partial or Trading-Outcome Refunds
TradeCJ does not issue refunds for unused days, partial billing periods, change of mind, failure to cancel before renewal, trading losses, broker issues, prop-firm violations, connectivity problems outside TradeCJ's control, or failure to use available features.
Duplicate or Processing Errors
Verified duplicate charges and confirmed payment-processing errors may be corrected. Send the account email, payment date, amount, currency, and transaction reference to support@tradecj.com.
Statutory Rights
Nothing in this policy removes consumer rights that cannot legally be excluded. Where local law requires a refund, TradeCJ will apply the legally required process and timeframe.